15 Oct 2014, 03:56
Yes, I must concur with Adam. Even if your customer failed to take the watch off while washing his hands, this simple oversight could have been enough to allow moisture into the case/module. He’s really lucky that he didn’t completely short out the IC circuitry and ruin the module.
I’d recommend immediately removing the module/batteries, applying the hair dryer on the cool setting, and using a Q-Tip to absorb any residual moisture in the case.
Good luck, and may the LED force be with you…
Jason
"We are showroom dummies"- Kraftwerk