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Changes to feedback system...

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digibloke

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Changes to feedback system...

Post30 Jan 2008, 11:49

Significant changes coming soon will increase buyer confidence and showcase good sellers.
Buyers will only be able to receive positive Feedback.
Positive repeat customer Feedback will count and Feedback more than 12 months old won't.
Negative and neutral Feedback left by the buyer will be removed for transactions in which a buyer doesn't respond to the Unpaid Item (UPI) or if the member is suspended.


Buyers will only be able to receive positive feedback???

Does that mean that you can't leave a negative for none payers? how the heck is that an improvement?
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rewolf

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: Changes to feedback system...

Post30 Jan 2008, 13:19

Doesn't look like an improvement to me.
"Feedback more than 12 months old won't cont" - are the running out of server space for sellers with 100,000s of feedback records?

It's about time for a serious competitor...
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xevious

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: Changes to feedback system...

Post12 Feb 2008, 01:03

What they're doing is promoting transactions, regardless of satisfaction. Because in the end eBay gets their money. They don't care about doing what is right.

This is a classic example of a rising monopoly. Absolute power corrupts absolutely. Nobody can touch the eBay brand... it's way too prominent. At least for now. In time, their unfair practices will erode customer confidence and then someone else will pick up the ball. I just hope it happens sooner than later.

It's kind of funny... the physical world doesn't map very well to the on-line world. I'd expect that there would be multiple websites in each business area with a handful of websites near the top of the activity levels, each vying for a bigger piece of the business. Yet it doesn't seem to work that way... There's something about the way the World Wide Web is facilitated that seems to get people interested in only one place for one thing. On-line auctions? eBay. Consumer supplied videos? YouTube. Retail products? Amazon. Weather information? Weather.com. There are other players in each category, but so far off the mark that always leaves just one the clear winner.

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